Pink Sapphire Oval Studs

Shipping Policy

Thank you for choosing Jewels Park. We are committed to delivering your jewelry purchases with care and efficiency.

Processing Time

All orders are processed within 10-15 business days (Monday through Friday, excluding holidays) after receiving your payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

We are pleased to offer free worldwide shipping on all orders. The shipping methods available include:

• Standard Shipping: Free worldwide shipping included. Estimated delivery times is 1-2 weeks.
• Expedited Shipping: Available upon request, with additional charges. Please contact us for more details.

Duties and Taxes

All duties and taxes are included in the total cost of your item. You will not be charged any additional fees upon delivery.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the progress of your shipment through the carrier's website.

Shipping Address

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping Delays

While we strive to ensure timely delivery of all orders, please understand that occasional delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues. We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at aditya@jewelspark.com. We are here to help ensure your jewelry purchase arrives safely and promptly.

Returns and Exchanges Policy

Thank you for choosing to shop with us at Jewels Park. Your satisfaction is our priority, and we strive to ensure that your shopping experience is enjoyable. Should you need to return or exchange an item, we are here to assist you.

Returns

We understand that sometimes a product may not meet your expectations. You may return any unused item within 7 calendar days of receiving it. The item must be in its original condition and packaging, accompanied by the certificate of authenticity.

Exchanges

If you would like to exchange an item, you can do so within 14 calendar days of receiving it, provided the item is unused, in its original condition, and in the original packaging. Please include the receipt or proof of purchase with your exchange request.

Refunds

Once your returned item is received and inspected, we will immediately process the refund. Refunds will be processed promptly to your original method of payment.

Contact Us

Should you have any questions or require assistance with a return or exchange, please do not hesitate to contact at aditya@jewelspark.com. We are here to help and ensure your satisfaction.